Marc W.

Great experience - I can't recommend Top Hat enough.

I initially reached out to Top Hat to get a second opinion on my fireplace and wood stove inspection as my first experience with another company left me confused and doubting the accuracy. We had been told that it wasn't up to code but that we could maybe use it if we wanted to, which left me questioning the safety of using either fireplace/wood stove.

My experience with Andrew was the complete opposite end of the spectrum - he is very experienced, knowledgeable, and explains things very well. He recommended some small repairs to the fireplace and explained the benefits. He also provided his opinion on which repairs we shouldn't do given their cost and minor benefits, which I really appreciated. He did a great job cleaning our wood stove and even cleaned out a difficult bend in the piping that must have been skipped for the last several cleanings. He mentioned some potential issues with our wood stove but then showed me how to start a fire in there and minimize those issues (mainly smoke coming back into the room). He actually grabbed a lighter and newspaper and demonstrated how to do it - I really appreciated that as a first time owner of a wood stove. Most importantly, I am now confident that I can use both my fireplace and wood stove with no safety issues.

Andrew was knowledgeable, professional, and all around great to work with. I look forward to working with him for future needs and cannot recommend him enough.

After using the chimney for 4 years I felt it was time to check and most likely clean it. When the Chimney Sweep arrived he was on time, friendly, and helpful. After an inspection he felt it did not need to be cleaned and said so. It was refreshing to work with honest people that are willing to help . I offered to pay him for his drive time and the quick inspection which he refused. After I burn more wood I will be calling him back!

Top Hat Chimney Sweeps is a great company! Andrew is very knowledgeable, he is respectful of customers home, and provides a professional service for everything chimney related. I had my chimney "inspected" by a competitor who was more local to me in Cheyenne Wy and should not have wasted my time. They simply looked up the chimney and said it was good. I later contacted Top Hat Chimney Sweeps and was meet with responsive help to schedule an inspection for chimney cleaning. Upon inspection Andrew discovered a cracked chimney flue, he was very helpful in repairing my chimney on the time-line provided. I highly recommend his services and will be using him again!